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CUSTOMER HELP

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

For Same-Day Deliveries, orders must be placed before 1pm on Mondays to Fridays, and before 12pm on Saturdays. Deliveries start at 2pm until the last order is delivered. Regret no deliveries on Sundays.

Click “My Account” in the top right-hand corner.

Log into your account, scroll down to “Addresses” on the left-hand menu, and click on “edit” under Shipping Address.

Log into your account and scroll down to “Orders” on the left-hand menu.

No. We never store credit card information or banking details.

We ship to the whole of South Africa.

Most of the time. If it is in more than one package, it’ll still be delivered together.

If you need to swap an item

Returns and Exchanges

Regretfully, we do not offer a return policy. However, if you are not 100% satisfied with your order, please send an email to info@blazingbuddies.co.za and we will make it up to you.

Please send an email to info@blazingbuddies.co.za.

Please send an email to info@blazingbuddies.co.za.

Please notify us no less than 48hrs before your order is scheduled to arrive.

Yes. Please send an email to info@blazingbuddies.co.za no less than 48 hours before your order is scheduled to arrive.